Refund Policy
No refunds or returns are offered for dental services
Last Updated: May 2, 2026
1. Introduction
This Refund Policy clearly states that Bhakte Smile Centre does not offer refunds or returns for dental services. Please read this policy carefully before availing our services. By using our services, you acknowledge and agree to this no-refund policy.
2. Business Information
Business Name: Bhakte Smile Centre
Proprietor: Ankush Parassmal Jain
Address: Shop No. 7, Parvati Smruti CHS, Near Rajesh Hotel, Station Road, Bhayander (West), Thane - 401101, Maharashtra, India
Contact: +91 75061 65209 / +91 74003 50256
Email: jankush861@gmail.com
3. No Refund Policy
Important Notice: Bhakte Smile Centre does not offer refunds or returns for dental services.
Dental services are personalized medical treatments that cannot be returned like physical products. Once a dental procedure has been performed or treatment has been initiated, no refunds will be provided. This policy is standard practice in the dental healthcare industry and applies to all services provided by our clinic.
4. Why Refunds Are Not Offered
Dental services differ from retail products in the following ways:
- Personalized Medical Treatment: Each dental procedure is customized to the individual patient's needs and oral health condition
- Services Cannot Be Returned: Unlike physical products, dental treatments cannot be "undone" or returned
- Professional Time and Expertise: Our dental professionals invest their time, skill, and expertise in providing quality care
- Materials and Resources: Once materials are used or procedures are performed, they cannot be recovered
- Standard Industry Practice: This policy aligns with standard practices in healthcare and dental services
5. Services Covered by This Policy
This no-refund policy applies to all dental services, including but not limited to:
- All completed dental procedures and treatments
- Consultation fees after consultation has been provided
- Diagnostic procedures (X-rays, examinations, screenings)
- Preventive treatments (cleanings, fluoride treatments)
- Restorative procedures (fillings, crowns, bridges, implants)
- Cosmetic procedures (teeth whitening, veneers, smile makeovers)
- Orthodontic treatments
- Oral surgery procedures
- Laboratory fees for custom-made items (crowns, dentures, etc.)
- Any services where materials have been ordered, customized, or used
6. Appointment Cancellations
For information regarding appointment cancellations and any potential refunds for advance payments related to cancelled appointments, please refer to our Cancellation Policy. Please note that cancellation policies for advance payments are separate from this refund policy for completed services.
7. Billing Errors
In the rare event of a billing error (such as duplicate charges or incorrect amounts), we will investigate and correct the error. This correction may involve crediting your account or adjusting future charges, but this is not a refund for services rendered.
8. Patient Satisfaction
While we do not offer refunds, we are committed to patient satisfaction. If you have concerns about your treatment, please contact us to discuss your situation. We will work with you to address any legitimate concerns and ensure you receive appropriate care.
9. Contact Information
To request a refund or discuss refund eligibility, please contact us:
Bhakte Smile Centre
Shop No. 7, Parvati Smruti CHS
Near Rajesh Hotel, Station Road
Bhayander (West), Thane - 401101
Maharashtra, India
Phone: +91 75061 65209 / +91 74003 50256
Email: jankush861@gmail.com
Office Hours:
Monday - Saturday: 9:30 AM - 2:00 PM, 5:00 PM - 10:30 PM
Sunday: 10:00 AM - 5:00 PM
10. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.