Privacy Policy

How we collect, use, and protect your personal information

Last Updated: September 19, 2026

1. Introduction

Bhakte Smile Centre ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Business Information

Business Name: Bhakte Smile Centre
Proprietor: Ankush Parassmal Jain
Address: Shop No. 7, Parvati Smruti CHS, Near Rajesh Hotel, Station Road, Bhayander (West), Thane - 401101, Maharashtra, India
Contact: +91 75061 65209 / +91 74003 50256
Email: jankush861@gmail.com

3. Information We Collect

We may collect the following types of information:

3.1 Personal Information

  • Name, date of birth, and contact information (phone, email, address)
  • Medical history and health information
  • Insurance information
  • Payment and billing information

3.2 Automatically Collected Information

  • IP address and browser type
  • Device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

4. How We Use Your Information

We use your information for the following purposes:

  • To provide dental care services and treatment
  • To schedule and manage appointments
  • To process payments and billing
  • To communicate with you about your treatment and appointments
  • To send appointment reminders and follow-up communications
  • To improve our services and website
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you explicitly consent
  • Service Providers: We may share information with third-party service providers who assist us in operating our clinic and website
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Medical Emergencies: We may share information in case of medical emergencies
  • Business Transfers: Information may be transferred in connection with a merger or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records are retained as required by applicable laws and regulations.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can request correction of inaccurate information
  • Deletion: You can request deletion of your information, subject to legal requirements
  • Objection: You can object to certain processing of your information
  • Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in Section 13.

9. Cookies and Tracking Technologies

We use cookies and similar technologies in three categories:

  • Strictly necessary: required for the website to function and for remembering your cookie choice. These are always active and cannot be switched off.
  • Cookieless analytics: we use Umami, a privacy-focused analytics tool hosted on our own server. It records anonymous, aggregated information such as which pages are viewed, the referring website, and general device type. It sets no cookies, does not track you across other websites, and does not collect or store information that identifies you personally. Because it does not identify you, it runs for all visitors and is not covered by the cookie banner.
  • Cookie-based analytics and marketing: set by Google Tag Manager and Google Analytics. These do use cookies, so they are disabled by default and are only activated if you select “Accept All” in our cookie banner.

When you first visit, a banner asks for your choice, and no cookie-based analytics or marketing cookies are set until you make one. To change your decision later, clear this site’s data in your browser settings and the banner will appear again. You can also block or delete cookies entirely through your browser, though this may affect website functionality. If you prefer not to be counted in our anonymous statistics at all, enabling your browser’s “Do Not Track” setting will also exclude you.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Bhakte Smile Centre
Shop No. 7, Parvati Smruti CHS
Near Rajesh Hotel, Station Road
Bhayander (West), Thane - 401101
Maharashtra, India
Phone: +91 75061 65209 / +91 74003 50256
Email: jankush861@gmail.com

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